> ## Documentation Index
> Fetch the complete documentation index at: https://docs.talview.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why am I facing browser compatibility issues during my Live interview?

If you face browser compatibility issues while joining an interview or assessment on **Talview**, this checklist helps you identify common causes and apply quick fixes to resolve them.

### 🔎 **Troubleshooting Common Issues**

| What might be wrong | How to fix it |
| :- | :- |
| Browser is outdated or unsupported | Update to the latest version of **Google Chrome**, **Microsoft Edge**, or **Mozilla Firefox**. On macOS, use the latest Safari version. **Safari** is supported for both assessments and interviews. |
| Operating system version is incompatible | Upgrade to **Windows 10 or later**, or one of the **latest three macOS versions**. |
| Camera, microphone, or screen permissions are blocked | Allow access in browser settings and reload the page. Close other apps using the camera or mic. |
| Browser extensions interfering | Disable ad blockers, VPNs, privacy tools, or screen-recording extensions, then restart the browser. |
| Secure browser does not launch | Reinstall the secure browser and add it to antivirus or firewall exceptions. Run as Administrator on Windows. |
| Unsupported device warning | Switch to a **desktop or laptop** with a supported browser. Use the **mobile app** only if instructed. |

> [!TIP]
>
> ### **Additional tips:**
>
> * Restart your browser after changing any permissions.
> * Avoid joining from incognito or private mode unless specifically instructed.
> * Complete a system check well before your scheduled interview.


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