> ## Documentation Index
> Fetch the complete documentation index at: https://docs.talview.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why can’t I hear the interviewer during my live interview?

If you cannot hear the interviewer during your session, this checklist helps you identify and resolve common audio, browser, and network issues in **Talview**.

### 🔎 **Troubleshooting Common Issues**

| What might be wrong | How to fix it |
| :- | :- |
| Incorrect speaker or headset selected | Open your system sound settings and select the correct output device. If using Bluetooth, confirm the headset is connected and active. |
| Volume muted or too low | Increase system volume and check headset controls. Ensure the speaker is not muted at the device level. |
| Browser audio permission blocked | Click the browser lock icon and allow audio access, then reload the interview room. |
| Interview tab muted | Right-click the browser tab and ensure it is not muted. |
| Another application using audio | Close apps like Zoom, Teams, or Meet that may be controlling audio output. |
| Network blocking audio | Switch to a different network or mobile hotspot. Disable VPNs if allowed. |
| Faulty speaker or headset | Test audio on another website or app. Try using a different headset or device. |

> [!TIP]
>
> ### **Additional tips:**
>
> * Use wired headphones to avoid Bluetooth connectivity issues.
> * Join the interview a few minutes early to test audio.
> * Avoid shared or restricted networks during the interview.


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