> ## Documentation Index
> Fetch the complete documentation index at: https://docs.talview.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why can’t I switch my camera or microphone during a live interview?

During a Live interview, candidates may need to switch audio or video devices, for example, changing from a built-in microphone to a headset or selecting a different camera. If device switching does not work, it is usually due to browser permission restrictions, device conflicts, or system-level limitations.

This article helps candidates identify the cause and resolve the issue quickly.

### 🔎 **Troubleshooting Common Issues**

| What might be wrong? | What to do |
| :- | :- |
| New device not detected by the browser | Connect the camera or microphone **before** opening the interview link. Refresh the interview room to re-detect devices. |
| Camera or microphone permissions blocked | Click the `lock icon` in the browser address bar and set camera and microphone permissions to `Allow`, then reload the page. |
| Device in use by another application | Close Zoom, Teams, Meet, Discord, or any app using audio/video devices before retrying. |
| Unsupported or outdated browser | Use the latest version of Chrome, Edge, or Firefox. Avoid in-app or embedded browsers. |
| Device switch option unresponsive mid-interview | Keep the interview tab active and avoid switching tabs while changing devices. |
| OS-level permission restrictions | Check system privacy settings and ensure the browser is allowed to access camera and microphone. |

> [!TIP]
>
> ### **Additional Tips:**
>
> * Keep backup devices (wired headset or alternate webcam) ready.
> * Avoid Bluetooth devices with low battery, as they may disconnect unexpectedly.
> * If switching fails mid-interview, inform the interviewer via chat before refreshing the page.


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