> ## Documentation Index
> Fetch the complete documentation index at: https://docs.talview.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why is my network not meeting test requirements?

A reliable network is critical for a smooth experience on the platform, whether you're attending a live interview, taking a proctored assessment, or conducting an evaluator session. Poor connectivity can lead to video lag, audio distortion, or session disconnections.

This article outlines the network requirements needed for an uninterrupted experience.

## ✅ Minimum Network Requirements

| **Network Parameter** | **Recommended Value** | **Minimum Required** |
| - | - | - |
| **Download Speed** | 5 Mbps or higher | 512 Kbps |
| **Upload Speed** | 5 Mbps or higher | 512 Kbps |
| **Latency (Ping)** | Less than 80 ms | Less than 150 ms |
| **Jitter** | Less than 20 ms | Less than 30 ms |
| **Packet Loss** | 0% | Maximum 1% tolerated |

Anything below the minimum threshold may cause:

* Video/audio lag
* Delays in system checks
* Session timeouts or dropped connections

## 📶 How to Check Your Network Speed

👉 [Run a Speed Test](https://speed.talview.com/)

After the test, review your:

* Download and upload speed
* Latency (ping)
* Jitter and packet loss, if available

> [!TIP]
>
> **Tip:** Always test your connection at the exact location and on the same device you'll use for the session.

## 🛠️ If Your Network Doesn’t Meet the Minimum:

| **Issue** | **Quick Fixes** |
| - | - |
| Slow speed | Switch to a wired (LAN) connection, or restart your router |
| High latency | Pause background apps or connect to a less congested network |
| High jitter or packet loss | Avoid using mobile data or public Wi-Fi, switch to a broadband network |
| Upload issues | Ensure no cloud backups or sync tools are running in the background |


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