> ## Documentation Index
> Fetch the complete documentation index at: https://docs.talview.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Interpret Competency Scores in Interview Insights

After an interview is completed, Talview generates an AI-powered breakdown of the candidate's performance including their strengths, areas of improvement, and competency-wise scores.

In this article, you will learn how to locate and read these sections within Interview Insights.

***

### Before You Begin

Make sure you have:

* Logged in to Workflow Tools with your evaluator credentials.
* Opened the **Interview Summary** page for a candidate with a completed interview.

***

### Step-by-Step Guide

[understand competency-wise scores, strengths, and areas of improvement in Interview Insights](https://demo.arcade.software/m38gNYJYO2g9GkHTkcYE?embed\&embed_mobile=tab\&embed_desktop=inline\&show_copy_link=true)

**1. Open the Overview tab**

On the Interview Summary page, make sure you're on the **Overview** tab in the right panel.

**2. Review the Strengths**

Scroll past the Interview Summary and Key Discussion Points sections to find **Strengths**.

* Each bullet point references a specific example from the interview where the candidate performed well, such as correctly explaining a concept or proposing a valid approach to a problem.

**3. Review the Areas of Improvement**

Below Strengths, the **Areas of Improvement** section highlights where the candidate struggled or gave incomplete answers.

* Each point references what actually happened during the interview, such as providing a vague explanation, needing guidance, or being unable to complete a task independently.

**4. Expand the Candidate Performance section**

Scroll to the bottom of the Overview tab and expand the **Candidate Performance** section using the arrow icon (∨).

* This displays the candidate's scores organized by individual competencies assessed during the interview (e.g., problem-solving, technical knowledge, communication).
* Higher scores indicate strong ability in that competency. Lower scores suggest the candidate struggled in that area.

**5. Read the sections together**

The three sections work best as a combined view rather than in isolation.

* A low competency score will often correspond to a specific area of improvement called out above, and vice versa. This consistency gives you confidence in the overall assessment.
* Use the **Key Discussion Points** section to add context to any strength, area of improvement, or score that you want to understand in more detail.

***

> [!TIP]
>
> **Additional Tips**
>
> * These sections are AI-generated and should be used as data points to support your evaluation, not as the sole basis for a hiring decision.
> * If a score or area of improvement seems unexpected, play back the relevant portion of the recording in the left panel to verify.
> * All sections are collapsible using the arrow icon (∧ or ∨) on the section header.


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