> ## Documentation Index
> Fetch the complete documentation index at: https://docs.talview.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to manually report a new incident in the session playback

Manually reporting an incident ensures that nothing is missed during a review, even when the system doesn’t flag it automatically. Talview gives reviewers the ability to record any observed incident directly, so every concern is documented and staged for follow-up. In this article, you will report a new incident directly from the session playback view.

***

#### Step-by-step guide

[Manually reporting a new incident in the session playback](https://demo.arcade.software/WucWVri650kuw1PLgKjv?embed\&embed_mobile=tab\&embed_desktop=inline\&show_copy_link=true)

**1. Open the Incidents pane**

In the far right pane, click the second icon to open the **Incidents** pane.

**2. Click the + icon**

In the top right corner of the pane, click the **+** icon. This opens the **Report Incident** modal.

You can also access this from the **Report Incident** button in the bottom dock.

**3. Fill in the incident details**

Complete the following fields:

| Field | What to do |
| :- | :- |
| Incident timestamp | Pre-filled with the current playback time. Update it if needed to reflect when the incident occurred. |
| Event type | Select the type of incident observed from the dropdown. |
| Severity | Choose **High**, **Medium**, or **Low**. Defaults to Medium. |
| What happened? | Describe what you observed in your own words. Ensure to provide enough context for documentation. |

**4. Click Report Incident**

Once the **Event type** and **What happened?** fields are filled in, the **Report Incident** button will become active. Click it to submit.

* The incident will appear as a new entry in the Incidents pane, where you can add more events to it if needed.
* The new incident doesn’t change the session’s risk index straight away. It’s staged until you click **Recalculate Risk Index** in the dock and confirm. The incident is then factored into the risk index, and the session summary report is updated.

> [!TIP]
>
> **Additional tips**
>
> * Once an incident is created, you can add more related events to it directly from the Incidents pane.
> * After you add new incidents, click **Recalculate Risk Index** in the dock to apply them to the session’s risk index. If you leave the session playback before recalculating, your changes will be lost.


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