✅ Common Issues and Fixes
| What might be wrong? | What to do? |
|---|---|
| Another device or remote desktop connection is active | Disconnect any remote desktop sessions, virtual machines, or screen-sharing apps. Close all remote access tools before launching TSB. |
| Multiple devices connected with screen mirroring | Ensure no other device (e.g., secondary screen, remote monitor, or device mirroring) is connected. Disconnect additional displays, HDMI cables, or screen-sharing setups. |
| Security or IT policies from organization systems | If using a work or institute-provided laptop, switch to a personal system without organizational security policies that enforce virtual desktops. |
✅ Additional Troubleshooting Steps
- Ensure you are using a compatible operating system (latest Windows or macOS version).
- Restart your system and launch TSB directly (without opening other apps first).
- If you continue facing the error, contact Support with:
- A screenshot of the error screen
- Details of connected devices or remote software previously installed.
Following these steps typically resolves the “Virtual Desktop Detected” error and allows you to proceed with your Talview exam smoothly.