If your face or ID card isn’t clearly visible during the Talview test, it could result in delays, flags, or even disqualification. The system uses your webcam to verify your identity and proctor your test - and lighting plays a big role in making sure that works smoothly. Here’s how to set up your lighting for best results.
What Might Be Wrong | What You Can Do |
---|---|
Light is behind you (e.g., window or lamp) | Sit facing the light source — never with it behind you |
Face is too dark or shadowed | Use a lamp or ceiling light that lights up your entire face evenly |
Light only from one side | Add a second light or move to an area with more balanced lighting |
Webcam exposure is struggling | Avoid dim corners or overly bright backdrops (like white walls with sunlight) |
ID card not readable | Hold your ID close, flat toward the camera, in good light |