Supported OS versions for assessments

To ensure compatibility with camera, microphone, screen sharing, and secure browser features, your device must run a supported version of Windows, macOS. Outdated or unsupported operating systems may prevent you from completing the test successfully.

✅ Supported OS versions

Operating system	Minimum supported version
Windows	Windows 10 and above
macOS	macOS 12.6.7 and above
iPhone/iPad	iOS 14 and above
Android	Android 10 and above

❗ Devices running older versions may face issues like blocked camera/mic access, failed screen share, or secure browser errors.

Here’s the breakdown of the statuses for the OS compatibility:

OS Category	Passed	Warning	Failed
Windows	Windows 10+ fully updated (no S mode)	Outdated Windows (<10; S mode)	Unsupported OS (XP, RT, S mode, test builds)
macOS	10.15+, 11+	10.13–10.14	< 10.13
Linux	Ubuntu 18.04+	Older but supported distros	Unsupported or test builds

✅ How to check your OS version

• Windows: Go to Settings > System > About
• macOS: Click the Apple logo > About This Mac
• iOS: Go to Settings > General > About
• Android: Go to Settings > About phone

✅ What to do if your OS is outdated

• Update your device to the latest available OS version
• Follow these links:
  • 🔗 Update your iOS device
  • 🔗 Update your Android device
  • 🔗 Update your macOS device
  • 🔗 Update your Windows device
• Switch to another supported device if your current one cannot be updated
• Contact your test coordinator if you’re unable to access a compatible device

Keeping your OS up to date ensures full functionality and better security for your test environment.