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Talview uses a mobile phone as a secondary device to support enhanced proctoring by capturing additional camera and audio input during assessments. This secondary device operates alongside your primary device to provide extended visibility of your test environment. To ensure compatibility, stability, and uninterrupted monitoring, your mobile phone must run a supported operating system (OS). Using an unsupported or outdated OS can result in connection failures, camera interruptions, or session termination.

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✅ Supported Mobile Operating Systems

The following mobile operating systems are supported when used as a secondary device, provided your organization has enabled secondary camera usage for the assessment.

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Minimum OS Requirements:

Mobile PlatformSupported Version
AndroidAndroid 10 or later
iOSiOS 15 or later

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❌ Unsupported Operating Systems

The following operating systems and configurations are not supported for use as a secondary device:
  • Android versions below Android 10
  • iOS versions below iOS 15
  • Custom ROMs or modified OS builds (rooted or jailbroken devices)
  • Emulated, virtual, or simulator-based mobile operating systems
  • Devices running enterprise-restricted or kiosk-mode OS configurations
Using any of the above may prevent the secondary device from connecting or remaining active during the assessment.

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Additional OS Requirements for Secondary Devices

For reliable secondary camera performance, ensure the following OS-level conditions are met on your mobile phone:
  • Battery optimization, low power mode, and data saver features are disabled
  • Auto-lock and screen timeout are turned off or extended
  • The device allows background camera and microphone usage
  • The OS permits continuous browser or app activity without interruption
Aggressive OS restrictions may suspend the camera feed or disconnect the session.

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Before You Begin: Final Checks

Before starting your assessment:
  • Verify your phone’s OS version in device settings
  • Update the OS to the latest supported version if required
  • Restart the device after updates to ensure all system changes take effect
  • Confirm camera and microphone permissions are enabled for the browser in use
Using a mobile phone with a supported operating system helps ensure reliable secondary camera setup and a secure assessment experience.