Q1. How do I schedule my exam on Talview?You can schedule your exam by clicking the exam link shared by your test provider, selecting an available slot from the calendar, and confirming your booking (payment may be required depending on the exam).Q2. Do I need to create a Talview account to book an exam?In most cases, no separate account creation is required. You must use the same email ID throughout the booking and exam process.Q3. Why am I unable to see any available exam slots?Slots may be fully booked, the booking window may not be open yet, or it may have already closed. Try refreshing later or contact your test provider.Q4. Can I choose my preferred date and time for the exam?Yes, you can select from the available slots shown on the scheduling calendar.Q5. Can I schedule the exam on a mobile device?Slot booking and payment can be done on supported mobile browsers.
Q6. Is payment mandatory to schedule an exam?This depends on the exam provider. Some exams require payment before confirming a slot, while others are free or prepaid.Q7. What payment methods are supported on Talview?Talview supports major credit and debit cards, PayPal, and Apple Pay (region and device dependent).Q8. Are UPI, net banking, Google Pay, or wallets supported?No. UPI, net banking, Google Pay, wallets, cash, bank transfers, or cryptocurrency are not currently supported.Q9. Is my payment information secure?Yes. Talview uses secure, compliant payment gateways to process transactions.Q10. Will I receive a confirmation after payment?Yes. You will receive a payment confirmation and exam booking email once the payment is successful.
Q11. I completed payment, but my exam slot is not showing. What should I do?Wait a few minutes and refresh the page. Ensure you are logged in with the same email used for booking. If it still doesn’t appear, check your email for confirmation.Q12. My payment was debited, but the exam slot is not booked.This may be due to a temporary sync delay. Do not retry payment immediately. If the slot is still not confirmed after some time, contact support with payment details.Q13. I did not receive any booking confirmation email.Check your spam/junk folder and verify the email ID you used during booking.Q14. Can I book multiple slots for the same exam?It entirely depends on the exam provider. If they allow, then you can go ahead.
Q15. My payment failed. What should I do?Check if your card supports online/international transactions, ensure sufficient balance, and verify OTP/3D Secure authentication.Q16. Can I retry payment after a failure?Yes. You may retry payment using the same or a different supported payment method.Q17. I accidentally closed the payment window. What happens now?You can reopen the payment link from your email or reattempt payment through the booking page if available.Q18. Can I change my payment method after starting payment?Yes, if payment is not completed, you may retry using a different method. Once payment is successful, the method cannot be changed.
19. I was charged twice for the same exam. What should I do?Do not make additional payments. Contact support with transaction details and screenshots for resolution.Q20. Why do I see a pending charge on my card?Pending charges are temporary and usually reversed automatically if payment fails.Q21. Will I be refunded for a failed or duplicate payment?Yes. Refunds are typically processed automatically within your bank’s standard timeline, which is 14 days.
Q22. Can I reschedule my exam after booking?Rescheduling depends on the exam provider’s policy and the time remaining before the exam.Q23. Why am I unable to reschedule my exam?Rescheduling may be disabled due to cutoff time restrictions, no available slots, or provider policies.Q24. Can I cancel my exam booking?Cancellation policies vary by exam. Some exams may not allow cancellation or refunds.Q25. What happens if I select the wrong exam time?If rescheduling is not available, contact support immediately with booking details.
Q26. How do I download my payment receipt or invoice?Receipts are usually sent via email after payment. Some exams may also allow invoice download from the booking page.Q27. I paid but did not receive an invoice.Wait for a few minutes and check spam/junk folders. If missing, contact support.Q28. Can I change billing details on my invoice?Currently, Talview does not capture detailed billing information during payment. The invoice generated will only include the candidate’s name as provided during booking. Because of this, invoice details cannot be modified after payment.
Q29. Why does a slot show available but becomes unavailable when I try to book it?Another candidate may have booked it simultaneously. Refresh the page and choose another slot.Q30. How long is a slot held during payment?Slots are temporarily reserved during payment. If payment is not completed within the allowed time, the slot may be released.
Q31. The booking page is not loading properly. What should I do?Don’t worry. Make sure you have proper internet connection. If that’s not the issue then, clear browser cache, disable extensions, or try a different browser/device.Q32. What if my internet disconnects during booking or payment?You can always retry payment. If not, then, reopen the booking link and check if the payment or booking was completed before retrying.
