Why am I seeing an error while creating a drive?

When creating a drive, recruiters may occasionally encounter errors that impede successful setup.

This article helps Talent Acquisition and Recruiting teams quickly diagnose and resolve common issues encountered during drive creation, ensuring seamless scheduling and management of virtual career fairs or high-volume hiring events.

🔎 Troubleshooting Common Issues

What might be wrong	How to fix it
Scheduling conflicts with interviewer or venue	Reschedule to avoid overlaps or unavailable slots.
Unsupported device or browser in use	Switch to a recommended browser (latest Chrome, Firefox, or Edge) on a desktop or laptop. Run the system compatibility check provided within the platform.
Platform/network issues	Check internet connectivity and refresh the page. If the error persists, reach out to Talview support.
Pending software updates or permissions	Clear cache or update the browser before retrying.

Additional Tips:

• Ensure all participants are informed of new or rescheduled times to avoid no-shows and improve candidate experience.
• Take a screenshot or download the error logs (if available) and share them with Talview support for faster resolution.