Connectivity Failed During System Check – Troubleshooting Guide

If your system check shows a “Connectivity: Failed” status, your device isn’t able to reach Talview’s servers. This can prevent you from starting or completing your test or interview session.

✅ Common Causes and Fixes

What Might Be Wrong	What You Can Do
Your internet is slow or unstable	Restart your modem/router. If possible, switch to a wired (LAN) connection.
Weak Wi-Fi signal	Move closer to your router or change to a stronger network.
VPN or proxy is interfering	Disable VPN/Proxy* and try again.
Using a school or office network	Contact your IT team to whitelist Talview domains or use a personal hotspot.
Multiple background apps	Close apps like video streaming, cloud backups, or downloads.
Your browser is outdated	Update to the latest version of Google Chrome, Microsoft Edge, Safari or Firefox
Security software is blocking access	Temporarily disable or allow Talview through your firewall/antivirus. Ask IT for help if needed.

Still facing issues? Try these:

• Troubleshoot VPN/Proxy Issues
• Firewall and Network Setup Guide
• Browser & Device Compatibility

🌐 Final Check: Test Your Internet

Run a Network Speed Test before reattempting your test/interview, to make sure your connection is strong.