Connectivity Warning During System Check – Troubleshooting Guide

If you see a “Connectivity: Warning” status during the system check, it means your device is having intermittent issues connecting to our servers. This might lead to delays, buffering, or disruptions during your test or interview session. Don’t worry — in most cases, this can be fixed quickly with a few simple steps.

✅ Common Causes and Fixes

What Might Be Wrong	What You Can Do
Your internet is slow or fluctuating	Restart your modem/router. If possible, use a wired (LAN) connection.
Too many devices sharing the same network	Disconnect unused devices or stop streaming/downloading during your session.
Using a VPN or proxy server	Disable VPN/Proxy temporarily and try again.
Office firewall or network restrictions	Switch to a home network or personal hotspot.
Using an outdated browser	Use the latest version of Chrome or Edge. Firefox/Safari not recommended for proctored tests.

📚 Additional Troubleshooting

Still seeing the warning? Try these steps:

• How to Troubleshoot VPN or Proxy Issues.
• Firewall and Network Configuration Guide.
• Browser and Device Compatibility Checklist.

🌐 Final Check: Test Your Internet

Run a Network Speed Test before starting your test or interview, it’s a good idea to check your connection speed.

Make sure your download speed is at least 5 Mbps, upload speed 1 Mbps, and latency (ping) below 100ms for a smooth experience.