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Assessment reports are crucial for evaluating candidate performance and making informed hiring decisions. When reports fail to generate or show incomplete candidate data, it disrupts your recruitment workflow and delays decision-making. This article helps you troubleshoot issues when assessment reports don’t generate, load partially, or exclude candidates who completed the assessment.

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🔎 Troubleshooting Common Issues

What might be wrongHow to fix it
Assessment is still in progressWait until all scheduled candidates complete the assessment.
Report will only generate once the candidate completes the assessment
Report generation is processingLarge assessments with many candidates take time to compile.
Refresh the page after 2-3 minutes.
Check the notification bell for completion alerts.
Browser cache or session issueClear your browser cache and cookies, then log back in.
Try accessing the report in an incognito window or different browser.

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Additional Tips:

  • Verify candidates received assessment invitations by checking the workflow’s communication logs under the Candidates tab.
  • Contact Talview support if reports consistently fail after trying these steps.