Why is the candidate filter not visible in “All” view?

The All view in a workflow provides a consolidated list of candidates across all steps. It also supports candidate filters, including step-wise status filters. If the Filters option is not visible, it is typically due to permission settings, navigation context, or UI-related issues.

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🔎 Troubleshooting Common Issues

What might be wrong	How to fix it
User role does not have filter access	Ensure you are logged in as a Recruiter or Master Recruiter. Contact your Tenant Admin if filter access needs to be enabled.
Not inside the All view	Confirm that the All tab is selected within the workflow. Filters are not shown in step-specific views.
Workflow did not load completely	Refresh the page and wait for the candidate list to fully load before checking for filters.
Screen resolution or browser zoom hides filters	Reduce browser zoom, scroll horizontally/vertically, or switch to full-screen mode to locate the Filters option.
Temporary UI or cache issue	Clear browser cache and reload the workflow.
Unsupported or outdated browser	Use a supported browser (Chrome recommended) and ensure it is updated to the latest version.
Embedded or restricted workflow view	Open the workflow in a full view rather than an embedded or limited-access view.

Additional Tips

• Compare with step views

  Filters in the All view are different from Screening or Assessment step filters. Ensure you are looking for All-view–specific filters.

• Check role-based differences

  If other recruiters can see filters in the same workflow and you cannot, it likely indicates a role or permission issue.

• Try another workflow

  Open a different workflow’s All view to determine whether the issue is workflow-specific or user-specific.

• Re-enter the workflow

  Exit the workflow and reopen it to reinitialize the All view UI.