Muted Browser Tab Causing No Audio

If you’re unable to hear instructions or audio prompts in your Talview test, one possible reason is that the Chrome browser has muted the test site. This can happen even if your device volume is up and your microphone is

✅ Common Causes and Fixes

What Might Be Wrong	What You Can Do
Chrome has muted the Talview site	Right-click the tab and select “Unmute site”
Audio was blocked during a past session	Close the tab, reopen your test link, and make sure audio plays on load
Device volume is up but browser audio is off	Test another tab (e.g., YouTube) to confirm Chrome audio is working

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🛠 How to Unmute Talview in Browser

1. Find your test tab in the browser
2. Right-click the tab
3. If you see “Unmute site”, click it
4. If it says “Mute site”, then audio is already enabled

🔊 You should now hear instructions and system sounds during your test.

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📚 Additional Checks

• Make sure your device volume is turned up and not muted
• Try playing audio in another tab (like YouTube) to verify browser sound
• Restart the browser if the audio still doesn’t come through after unmuting

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🌐 Final Check: Can You Hear Now?

After unmuting:

• Reload your Talview test link
• Watch for instructions or voice-based system checks
• Make sure no Bluetooth headphones or HDMI screens are silently taking over the output

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