Skip to main content
When reviewing a session, you may notice additional suspicious activity that belongs under an incident that has already been flagged. Adding it directly keeps your incident records accurate and ensures nothing is missed during the review process. Talview lets you add events directly to an existing incident without leaving the video player. In this article, you will add a new event to an existing incident during a session review.

Step-by-step guide

  1. Open the incidents panel
    • Click the second icon on the far right toolbar of the video player to open the incidents panel.
    • A list of incidents for the session will appear.
  2. Expand an incident
    • Click the dropdown on the incident you want to add an event to.
    • The incident will expand to show the list of individual events.
  3. Add a new event
    • Click + Add event at the bottom of the expanded incident.
    • Select an event type from the dropdown.
    • Review the session timestamp for the event. This is pre-filled with the current playback position. If the event occurred at a different point in the session, you can edit the timestamp before confirming.
    • Click the Add event button to confirm.
  4. Confirm the event was added
    • The new event will appear under the incident with a blue dot and a Reviewer tag, indicating it was manually added by a reviewer.

Additional Tips

  • You can add multiple events to the same incident by repeating the steps above.