Understanding the candidate grid view in the monitoring dashboard

When you join a Live Proctored session, Talview shows all your assigned candidates in a grid of tiles on the monitoring dashboard. In this article, you will read each candidate tile at a glance and find your way around the grid view without opening a candidate’s detail view.

Before You Begin

Make sure you have:

• Joined a Live Proctored session from Bookings.

Step-by-Step Guide

1. Check the header

Element	What it shows
Recording indicator and timer	Shows the session is being recorded, and how long it has been since your session became active
Session title	The name of the session you’re monitoring

2. Find your way around the grid

• The grid shows up to 18 - 20 candidate tiles across a maximum of 6 rows.
• Your own video tile appears in the bottom-right corner of the grid.
• If you have more candidates than fit on one page, use the arrows at the bottom of the grid to move between pages. You’ll see which candidates you’re viewing and the total, for example 1–19 of 30.
• By default, each tile shows the candidate’s screen. If suspicious activity is detected on their primary or secondary camera, the tile switches to that camera automatically.
• Tiles resize automatically as candidates join or leave, or when you open a side pane.

3. Use the controls on a tile

Hover over a candidate’s tile to see their candidate ID and these controls:

Control	What it does
Stream toggle	Switches between the candidate’s primary camera, secondary camera, and screen
Pin	Keeps the candidate’s tile in view so you can monitor them closely
Maximize	Opens the candidate’s detail view for a closer look
Minimize	Minimizes the candidate’s tile

4. Read the information on each tile

These elements are always visible at the bottom of a tile:

Element	What it shows
Number with hand icon	The candidate needs your attention, for example because they’re waiting for a chat reply or have an onboarding check pending approval.
Wi-Fi icon	The candidate’s current network quality
Ellipses (More)	Opens additional actions for the candidate
Mute icon	Mutes the audio coming from the candidate’s end on your screen. It doesn’t mute the candidate themselves.

5. Understand the tile connection states

A tile may briefly show one of these states instead of the live video:

State	What it means
Loading	The candidate’s video is still connecting
Reconnecting	The system is trying to restore a dropped connection. You don’t need to do anything.
Disconnected	The candidate’s device has lost its connection. The tile keeps this label until the video starts reconnecting.

6. Open the side panes

Icon location	Opens
Left strip, top	Onboarding list: candidates who are still completing onboarding
Left strip, bottom	Monitoring list: candidates who are taking the exam
Right strip, top	Candidate Chat: your chats with candidates

You can drag a pane’s edge to resize it, and the grid adjusts to fit.

Additional Tips

• Pin candidates you want to watch closely so their tiles stay in view.
• If a tile shows Reconnecting, wait for the video to return before you act.
• Use the Mute icon if a candidate’s audio is distracting while you manage other candidates.