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When reviewing a candidate’s session, it’s not always clear which flagged moments need a closer look. Talview lets you preview the details of any incident directly from the timeline, so you can quickly assess what happened before deciding whether to watch the full recording. In this article, you will hover over an incident marker to see a breakdown of all the events that were flagged and grouped into that incident.

Step-by-step guide

1. Locate the incident markers on the timeline.
  • At the bottom of the playback view, you’ll see the timeline.
  • Colored zones on the timeline represent incidents, which are periods where the system detected and grouped flagged activity.
  • If no incidents were flagged, the timeline will appear normally with no markers.
  • Each color reflects the severity of that incident:
2. Hover over an incident zone.
  • Move your cursor over any colored zone on the timeline.
  • A pop-up will appear showing a full breakdown of that incident.
  • Inside, you’ll see a list of event names. These are the individual flags detected and grouped into this incident, such as “Face not detected” or “Background voice detected.”
  • Next to each event name, you’ll see a mini-timeline with dots. Each dot represents a single occurrence of that event, and its position shows the exact timestamp when it happened. A filled red dot means the event was automatically detected by the system.
3. Decide whether to investigate further.
  • Once you’ve reviewed the pop-up, decide if this incident needs a closer look.
  • If it does, click on the incident zone to jump the video playback to a moment in that incident.
Additional tips
  • Start with red incidents. High-severity incidents involve escalations or suspensions and are the most critical to review first.